Please be advised that additional charges relating to your Shipment may be incurred by you for, among other things, additional services and/or equipment, accessorials, or inaccurate weight or size. You are responsible for paying all additional charges related to your Shipment.
PLEASE CAREFULLY READ THESE TERMS AND CONDITIONS (the ‘Agreement’). BY USING THE GUDANG’S WEBSITE (‘WEBSITE’) (A) YOU AGREE ON BEHALF OF YOURSELF AND ALL OF THE OTHER PARTIES INCLUDED BELOW IN THE DEFINITION OF ‘CUSTOMER’ TO BE BOUND BY THIS AGREEMENT WITH ALL COMPANIES WITHIN THE GUDANG SHIPPING PTE LTD, THEIR EMPLOYEES, DIRECTORS, OFFICERS, SHAREHOLDERS AND MANAGERS (‘GUDANG’) AND (B) YOU REPRESENT THAT YOU HAVE THE RIGHT TO BIND THE CUSTOMER TO THIS AGREEMENT.
This Agreement controls your use of the Website that can be accessed through www.gudangshipping.com to arrange shipments. The terms ‘you’, ‘your’ and ‘Customer’, as used herein, shall refer to you and any person or entity using GUDANG’s services for a Shipment, including the customer, shipper, consignee, receiver, owner of the goods or person entitled to the possession of the goods, and the servants, employees and agents of any of these. Customer and GUDANG may be referred to herein as the ‘parties’ and each as a ‘party’.
GUDANG reserves the right to make modifications, alterations or updates to this Agreement at any time and without notice to you. Your continued use of the Website shall be deemed an acceptance and agreement to be bound by any such modifications, alterations or updates. You may not change or modify the terms of this Agreement without the written consent of an authorized officer of GUDANG.

1. Use of the Website
   The Website is provided solely for the use of current and potential GUDANG customers in connection with their business relationship or potential business relationship with GUDANG and may not be used by any other person or entity. You are prohibited from using the Website, or the information included in the Website, for any purpose other than arranging transportation of a shipment through GUDANG.
   Customer represents and warrants that it has all necessary rights and authority to arrange transportation of any shipment through the Website (each, a ‘shipment’).
2. GUDANG’s Role
   GUDANG provides the Website to facilitate the arrangement of transportation of Shipments. The persons or entities contracted or sub-contracted or otherwise used in connection with the transportation and handling of your Shipment, including GUDANG, are collectively referred to herein as ‘Providers’ and each as a ‘Provider’.
3. Applicable Terms
   This Agreement supersedes and negates any claimed, alleged or asserted oral contract, promise, representation or understanding between the parties with respect to a Shipment.
   There are additional terms that may apply to your Shipment, including those terms that may apply by force of law. These include the terms and conditions of any ocean bill of lading (including GUDANG’s ocean Bills of Lading, this Agreement and provider’s bills of lading.
4. Rates
   Rate quotes are valid for 14 days after the date of quotation for the same quantity, size, commodity, origin and destination points and the services selected. All rates are in U.S. dollars, unless otherwise specified.
5. Pick-up & Delivery
   All transit times for any type of shipment are estimates only. GUDANG does not guarantee transit time or pick-up or delivery of any Shipment by a specific date or time or transportation by any particular Provider or vessel or vehicle or train.
6. Customs & Insurance
   GUDANG does not handle import customs clearance at destination for your Shipment through the Website.
7. Your Responsibilities
   You assume all responsibility for and warrant the accuracy and completeness of the information that you provide through the Website and to GUDANG and the Providers, and the accuracy of all applicable shipping documents. This includes, without limitation, properly designating whether the Shipment is going to a commercial or residential location, accuracy of the Shipment’s weight and size, the commodities shipped and designation of the Shipment as hazardous.
   Customer warrants that each package in the Shipment is properly marked, is packaged adequately to protect the enclosed goods to ensure safe transportation and the Shipment is in good order and condition. GUDANG takes no responsibility for the condition of the Shipment packaging. If GUDANG or the Provider shall reasonably determine that the packaging is inadequate in any way, they shall have the right, but not the responsibility, to repackage the Shipment.
   Customer is responsible to provide timely information and documentation related to the Shipment to GUDANG, a Provider or any other party, including a government agency, that requires information or documentation for the transportation and/or handling of your Shipment. Customer is responsible to make its own customs clearance at destination.
   You warrant and represent to GUDANG that you shall at all times be in compliance with all applicable laws, rules and regulations, including, but not limited to, customs, import, export, bonding and those laws, rules and regulations that apply to the offer and shipment of hazardous materials. If you arrange a Shipment of hazardous materials, you specifically warrant that (a) you are qualified by all applicable regulations and laws; (b) you are the sole offeror; and (c) you are not relying in any way upon GUDANG as a qualified offeror. For Shipments in U.S. trade you warrant that the party booking the Shipment is licensed as an ocean freight forwarder with the Federal Maritime Commission (‘FMC’) and acting on behalf of a disclosed shipper, or that it is licensed or registered as an NVOCC with the FMC, or that it is the beneficial cargo owner of the Shipment.
8. Payment of Charges
   GUDANG reserves the right to invoice you for any additional charges relating to your Shipment beyond the original amount quoted through the Website.
   You are responsible for and agree to pay or reimburse GUDANG or the Provider, as applicable, for all charges relating to the Shipment, including, but not limited to, detention demurrage, storage, wait time, recollection, declaration of general average, and duties and taxes owed for any services provided in connection with your Shipment, even if not included in the rate that you are quoted. Some of the reasons why additional charges may be due on your Shipment include that additional services and/or equipment are needed, inaccurate size or weight of the Shipment, change in packaging, or inaccurate commodity description. GUDANG may make changes to the transportation movement of the Shipment at any time, use any mode of transportation and may make such changes for any reasons, all of which may lead to additional charges to the Customer.
   GUDANG reserves the right to cancel the transportation of the Shipment for any reason, and if it does, you will be required to take possession of the Shipment and pay any charges related to that Shipment, including reimbursement to GUDANG and Providers of any costs incurred.
   In the event that the weight and/or size of the Shipment are accurately listed by you on the Website and GUDANG determines that it cannot handle the Shipment due to its weight and/or size, GUDANG will refund your monies paid to GUDANG for the Shipment. If Customer cancels a Shipment, Customer will be required to reimburse GUDANG and Providers for all costs incurred related to the Shipment. GUDANG may apply any monies paid by Customer for the Shipment to the costs of cancellation.
   You are jointly and severally liable for all freight charges relating to your Shipment and GUDANG holds a general lien on all your tangible property for any outstanding balances owed to GUDANG. GUDANG reserves the right to hold your Shipment until all outstanding charges are paid in full.
9. Shipment Information
   You understand and acknowledge that GUDANG will share information relating to your Shipment and you with its Providers and others in connection with the transportation and handling of your Shipment and you hereby consent to same. You agree that GUDANG will have no liability arising from GUDANG’s disclosure of, or any Provider’s use of, this information.
10. Damage to or Loss of Shipment; Limitations of Liability
    All claims for damage to or loss of a Shipment should be submitted immediately to GUDANG to help ensure timely resolution. All claims must be submitted according to the terms and conditions of any ocean or other Bill of Lading, any tariffs, standard trading conditions or any terms and conditions of any Provider that are applicable to your Shipment.
    The terms and conditions of GUDANG’s ocean Bill of Lading (https://www.gudangshipping.com/bill-of-lading-tc) for any Shipment damage or loss. There may be other limitations of liability relating to the transportation and handling of your Shipment contained in standard trading conditions, bills of lading or Provider’s terms and conditions. GUDANG is not responsible for any damages caused by the Shipment’s delay for any reason, or for failure to perform any of our obligations under this Agreement by reasons, events or other matters beyond our reasonable control.
    NEITHER GUDANG NOR THE PROVIDERS WILL, IN ANY EVENT BE LIABLE TO ANY PERSON OR ENTITY FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, PUNITIVE OR OTHER INDIRECT DAMAGES, INCLUDING WITHOUT LIMITATION, DAMAGES FOR LOST PROFITS, BUSINESS OR DATA, ARISING UNDER THIS AGREEMENT UNDER ANY THEORY OF LAW, EVEN IF YOU HAVE ADVISED GUDANG AND/OR PROVIDERS OF THE POSSIBILITY OF SUCH DAMAGES.
11. Disclaimer
    GUDANG MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, WITH REGARD TO THE WEBSITE, DELIVERIES, RATES, OR OTHER INFORMATION PROVIDED BY GUDANG OR THE PROVIDERS, OR FOR SERVICES TRANSACTED BY CUSTOMER THROUGH THE WEBSITE.
    YOU UNDERSTAND THAT IF YOU BECOME DISSATISFIED WITH THE WEBSITE, THIS AGREEMENT OR ANY MODIFICATION THERETO, ANY SERVICE PROVIDED UNDER THIS AGREEMENT (EXCEPT WITH RESPECT TO LOSS OF OR DAMAGE TO A SHIPMENT), OR GUDANG’s POLICIES, THAT YOUR SOLE AND EXCLUSIVE REMEDY WILL BE TO DISCONTINUE YOUR USE OF THE WEBSITE.
    EXCEPT WITH RESPECT TO CLAIMS THAT GUDANG’s NEGLIGENCE OR WILLFUL MISCONDUCT CAUSED BODILY INJURY OR DEATH TO PERSONS, OR CLAIMS FOR LOSS OR DAMAGE TO THE SHIPMENT, GUDANG’s TOTAL LIABILITY FOR ANY CLAIM OF ANY TYPE WHATSOEVER, ARISING OUT OF THIS AGREEMENT OR THE SERVICES PROVIDED HEREUNDER, SHALL BE LIMITED TO PROVEN DIRECT DAMAGES IN AN AMOUNT NOT TO EXCEED USD $100.
12. Indemnity
    You will defend, indemnify and hold harmless GUDANG from and against any and all losses, damages, penalties, claims, attorneys’ fees and other items of cost and expense relating to the Shipment, except to the extent due to GUDANG’s negligence. You will defend, indemnify and hold harmless each Provider from and against any and all losses, damages, penalties, claims, attorneys’ fees and other items of cost and expense relating to the Shipment, except to the extent due to that Provider’s negligence.
13. Payment and Links to Other Websites
    The Website contains some ‘links’ that allow you to visit the sites of third parties or government website. Neither these sites nor the companies to which they belong are controlled by GUDANG. GUDANG makes no representations concerning the information provided or made available on such sites nor the quality or acceptability of the products or services offered by any persons or entities referenced in any such sites. GUDANG makes no representations regarding the accuracy, performance or quality of any software found at any such sites.
    If you are making a payment online for a Shipment, your payment is process and handle by stripe.com you may redirect to your Bank’s website for authorization. GUDANG does not control that website or the redirection, and is not liable for anything that goes wrong in connection with your online payment through that site. Any problems relating to your electronic payment should be handled by you, your bank and stripe.com.
14. Controlling Law and Jurisdiction
    Any claim or cause of action with respect to this Agreement or related to a Shipment must be instituted at the jurisdiction contained in GUDANG’s ocean Bill of Lading terms and conditions, which can be found at (https://www.gudangshipping.com/bill-of-lading-tc). Jurisdiction: Singapore Courts.